After hours and emergency

For life-threatening injury and health concerns, call 111

Our Emergency Department (ED) at Hutt Hospital is open but only for emergencies.

Please help keep our ED staff free to help those who need it the most.

For non-urgent after hours care

Please see the below services for after-hours medical care.

You can also call Healthline day or night on 0800 611 116 for trusted health advice and information from nurses, paramedics, advisors and doctors. You can choose to speak with a Māori clinician if you’re calling between 8am – 8pm.

Contacts:

• Call Health Line 0800 611 116
• Call the Plunket parent helpline 0800 933 922
• Visit info.health.nz
• Find a Pharmacist visit Health Point.
• GP local providers directory. 
• Upper Hutt Health Centre.
• Lower Hutt After-hours Medical Centre.
  

Questions and Answers

You or one of your family are feeling sick, what should you do?

If you need to see a doctor, your local GP is the first place to call for advice. Call your GP and make an appointment. If it is after hours or you are not sure then call the Heathline for free confidential advice from a health nurse.

If you can’t get to the doctors, what should you do?

Call Healthline day or night on 0800 611 116 for trusted health advice and information from nurses, paramedics, advisors and doctors. You can choose to speak with a Māori clinician if you’re calling between 8am – 8pm.

Another place to go for help is the info.health website which provides one place for all New Zealanders to find reliable and trustworthy health information and self-care resources. It focuses on promoting clear, consistent messages about your health so you can get the information just when you need it.

How much does afterhours cost?

Fees vary but it depends on what you have, how long you need to be treated and if you are already enrolled in a local Primary Health Organisation (PHO).

Is after hours medical care free for children under 14?

Yes. If your child requires urgent healthcare, call your own GP first as they know your family best. If you are advised to take your child to an after hours clinic, the consultation will be free to all children under 14 years of age.

Remember if your child is unwell, it's always best to seek medical attention sooner, rather than later. Don't wait to see if their condition gets worse.