We know not being able to visit your loved ones in hospital can be stressful and upsetting. Our patient welfare team can help you keep in touch when you can't visit.
Please let us reassure you that we will continue to provide compassionate care for your relative during this challenging time. Our dedicated staff are working hard to make sure we continue to provide the high standard of care that our patients and whānau expect of us.
What we do
Our patient welfare team is an experienced group of professionals from the older person’s rehabilitation service, medical ward, general surgery & gynaecology ward, medical assessment and planning unit, coronary care unit, orthopaedics and administration team, who work with our patients across the hospital.
While managing safe distances, the patient welfare team visit patients on their wards during weekdays. A member of the team is based at the main reception to assist visitors with navigation around the hospital for outpatient appointments.
The team have a number of options for helping you connect with your loved one.
| What we offer | Who for |
|---|
Facilitation of the collection and delivery of email and phone messages from wider family and friends of the patient. | Available to ALL patients* |
Send a free card to kōrero with your whānau or friend at Hutt Hospital. | Available to ALL patients* |
Facilitation of scheduled video calling (via Zoom) to family & friends. | Subject to availability of a device
Times can be scheduled* |
*All services will be delivered in appropriate ways and subject to clinical patient care requirements
If you would like to use this service, please contact us.
Email:korero@huttvalleydhb.org.nz
Phone: 027 2633 109
Office Hours: 10am-6 pm, Mon-Fri
